What do you mean by Perfect Imperfection?
As our motto goes, we strive to offer you perfect imperfection. Each of our tiles is a unique handmade piece, individually chiseled by hand by a master artisan, using centuries-old techniques. As a result, no two tiles will be exactly alike. Size and color differences are to be expected, which enrich the visual aspect of the tile. (Receiving tiles that are slightly chipped, or contain thin hairline cracks is all part of the zellige charm.) Once assembled and installed altogether, perfect imperfection immediately makes sense.
Where do these tiles originate from?
All our tiles are proudly handmade by artisans in Morocco, the result of arduous working hours, love and dedication to the draft. Our cement tiles are produced in Tangier (Morocco) while the zellige tiles come from Fes (Morocco).
Could I order bespoke/custom tiles (color, pattern, branding, etc.)?
We can certainly produce cement tiles with a custom color theme, specific pattern or even branding. We also work closely with clients who want to draw up custom zellige mosaic designs. The design possibilities are endless!
Orders
- Before placing an order, do not hesitate to reach out for any clarifications.
- It is advisable to order 10-15% above the required surface area, so you are covered just in case something breaks during installation. A minimum order of 2 sqm is required.
Free samples
We offer samples free of charge. Contact us for more information.
Lead time
- Considering the wide variety of color and pattern combinations for cement and zellige tiles, our tiles are produced on a made-to-order basis.
- The lead time is usually 4-8 weeks, depending on the amount of tiles ordered and the complexity of the patterns. Do not hesitate to get in touch for a personalized estimate based on your specific location.
Shipping
- For shipping costs, please contact us directly for a custom quote.
- Accidents during transit may occur. If you notice any damage once you open your delivery please reach out to us straight away, so we can file a claim with the shipping company and insurance provider. Make sure to accept the shipment, so we can proceed with replacement tiles.